FAQ's

What currency are the prices do I see in the site?

All prices are in USD.

Where are your products made?

All of our products are designed by us with you in mind and made ethically with love by our amazing manufacturers in India & China

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 2-5 days processing  time for your order to ship out, average shipping times are 5-7 days. Tracking numbers will be updated 1-2 days after your order has been SHIPPED. If you don't have a tracking number after 2 business days please email us at narzbaby@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?

Unfortunately we do not offer returns. Exchanges only.

For Exchanges (No Acceptions): 

-Items must not be washed, worn, or damaged 
-All original tags must be attached 
-You must include a valid shipping invoice 

 

Can I cancel my order? 

Once an order is placed, it will be processed and shipped within 2-5 business days.

Orders cannot be modified or cancelled once they have been submitted.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto filled in an incorrect address, kindly notify us via email at narzbaby@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission of address.

How long does shipping take?

As of right now, we currently ship to all of the US. The average shipping time is 5-7 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you! Please send us an email to narzbaby@gmail.com and we will be happy to assist you in any way we can. 

Do you offer free shipping?

We do! Free shipping is available with orders $100 and up 

I never received my package, what should I do?

Please email us at narzbaby@gmail.com and provide us with your order number, tracking number, shipping address, and full name used to place order.